The Gwen, A Luxury Collection Hotel - Chicago

ex. Conrad Chicago

521 North Rush Street, Chicago, United States, 60611-3507  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Gwen, A Luxury Collection Hotel - Chicago

Internet

Paid internet access

Parking

USD 71 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Spa and relaxation

Health club

Laundry

Self-service laundry

Editorial review:

This classy 1920s landmarked era hotel features large, well furnished rooms which include 42-inch plasma TVs, Bose stereos, Pratesi linens and Molon Brown products in the impassive baths. Features also include a highly attentive staff, an indoor connection to the upscale shops at North Bridge which allows for hassle free retail therapy, as well as an on-site fitness center and a restaurant.

Verified Reviews:

  • Great location - Staff were friendly - Complimentary coffee
  • Rooms are very clean - Service was excellent - Comfortable bed
  • No pool - Service was great - Flatscreen hd tv
  • Free wi-fi - Convenient parking - Comfortable room
  • Amenities are very poor - Quiet a/c - Would definitely stay again

Overview

The Gwen, A Luxury Collection Hotel is a 4-star exclusive property, set just a 5-minute walk to the beach front. With accents of Gothic architecture, the hotel was built in 2001 and renovated in 2006.

The Gwen, A Luxury Collection Hotel is set close to Skydeck Chicago, Auditorium Theatre and The Rookery as well as a theater, a cathedral and a museum. The venue is located within 20 minutes' walk from Chicago center.

Shops and a mall are also set close by.

The Gwen, A Luxury Collection Hotel can be reached in 20 minutes by car from Midway airport.

Rooms

A stunning view over the city welcomes guests to exclusive king suite, leisure junior suite and lifestyle junior suite offering a dressing room, a personal computer, armchairs, an in-room safe and ironing facilities. The property boasts views of Lake Michigan from its rooms. These modern guestrooms have carpet floor and ergonomic furniture.

Eat & Drink

A delicious breakfast is served at the lobby. Guests can unwind in the specialty restaurant, which serves refined American cuisine. Signature drinks are offered in the garden bar. A variety of dishes are served in The Purple Pig and Rush Bar & Lounge, which are only 5 minutes’ walk away.

All visitors are offered a full breakfast for a fee. 

Services

Guests can avail of a hairdresser, a luggage storage and a cloakroom as well as a sound system, a conference room and a business centre.

Relax

The Gwen, A Luxury Collection Hotel provides a mini club, cots and babysitting for children. The hotel offers a fitness centre and a gym to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at USD 71 per day.

Year renovated:   2006.  Number of floors:   17.  Number of rooms:   311.

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Facilities

General

  • Non-smoking property
  • Paid internet access
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Paid valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Kids club

Leisure facilities

  • Health club

Room view

  • City view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay free of charge when using existing bedding. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel The Gwen, A Luxury Collection Hotel - Chicago Chicago location
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Hotel Address:

521 North Rush Street, Chicago, United States, 60611-3507

Get directions
City Center
  • Chicago
    1.6 km
Airports
Train Stations
  • Millenium Station
    900 m
  • Millennium Station
    900 m
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.9 km
  • Bus stop
    100 m
Restaurants
  • The Purple Pig (cuisine: Contemporary, European)
    100 m
  • Joe's Seafood, Prime Steak & Stone Crab (cuisine: American)
    90 m
Beaches
  • Ohio Street Beach
    1.0 km
  • Oak Street Beach
    1.3 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    17
  • Number of rooms:
    311

Rooms and availability

The Gwen, A Luxury Collection Hotel photos Exterior Hotel information
Lifestyle Room
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  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
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Room facilities
    The Gwen, A Luxury Collection Hotel photos Room Deluxe Suite
    Deluxe Suite
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    The Gwen, A Luxury Collection Hotel photos Room Junior Suite
    Junior Suite
    Size: 44 m²
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    The Gwen, A Luxury Collection Hotel photos Room Junior Suite
    Junior Suite
    Size: 44 m²
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    The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
    Grand Deluxe Double Room
    Bed type: King-size bed or Double beds or Double bed
    Size: 37 m²
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    • Free Wi-Fi
    • Air conditioning
    • Shower
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    Room facilities
      The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
      Grand Deluxe King Room
      Bed type: 1 Single bed or Double bed or King-size bed
      Size: 35 m²
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      • Free Wi-Fi
      • Air conditioning
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      Room facilities
        The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
        Grand Deluxe Queen Room
        Bed type: 1 Single bed or Queen-size bed
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        • Free Wi-Fi
        • Air conditioning
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        Room facilities
          The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
          Standard Double Room
          Bed type: King-size bed or 2 Single beds or Double beds
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          • Free Wi-Fi
          • Air conditioning
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          Room facilities
            The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
            Leisure King Room
            Bed type: King-size bed or Double bed
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            • Air conditioning
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            Room facilities
              The Gwen, A Luxury Collection Hotel photos Room Deluxe Suite
              King Suite
              Bed type: King-size bed or Double bed
              Size: 44 m²
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              • Free Wi-Fi
              • Air conditioning
              • Shower
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              Room facilities
                Corner Suite
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                The Gwen, A Luxury Collection Hotel photos Room Deluxe Suite
                Leisure Suite
                Bed type: King-size bed
                Size: 52 m²
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                • Free Wi-Fi
                • Air conditioning
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                Room facilities
                  The Gwen, A Luxury Collection Hotel photos Room Junior Suite
                  Junior Suite
                  Bed type: 1 Super King-size bed or Double bed or King-size bed
                  Size: 44 m²
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                  • Free Wi-Fi
                  • Air conditioning
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                  Room facilities
                    The Gwen, A Luxury Collection Hotel photos Room Junior Suite
                    Junior King Suite
                    Bed type: King-size bed
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                    • Free Wi-Fi
                    • Air conditioning
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                    Room facilities
                      Superior Room
                      Bed type: King-size bed or 1 Super King-size bed or Double beds
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                      Superior|DOUBLE SUPERIOR

                      The Gwen, A Luxury Collection Hotel photos Exterior Hotel information
                      Superior King Room
                      Bed type: Double bed or King-size bed
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                      • Free Wi-Fi
                      • Air conditioning
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                      Superior|DOUBLE KING SIZE BED-SUPERIOR

                      Room facilities
                        The Gwen, A Luxury Collection Hotel photos Exterior Hotel information
                        Superior King Suite
                        Bed type: 1 Single bed or Double bed or King-size bed
                        Size: 71 m²
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                        • Free Wi-Fi
                        • Air conditioning
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                        Suite|SUITE KING SIZE BED-SUPERIOR

                        Room facilities
                          The Gwen, A Luxury Collection Hotel photos Exterior Hotel information
                          Superior Suite
                          Bed type: 1 Single bed or King-size bed or Double bed
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
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                          Room facilities
                            The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
                            Deluxe Double Room
                            Bed type: King-size bed or Double bed or Double beds
                            Size: 37 m²
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            — Less information+ More information
                            Room facilities
                              The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
                              Deluxe King Room
                              Bed type: 1 Single bed or King-size bed
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
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                              Room facilities
                                The Gwen, A Luxury Collection Hotel photos Exterior Hotel information
                                Deluxe King Suite
                                Bed type: 1 Single bed or King-size bed
                                Check Prices
                                • Air conditioning
                                • Shower
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                                Room facilities
                                  The Gwen, A Luxury Collection Hotel photos Room Deluxe Suite
                                  Deluxe Suite
                                  Bed type: King-size bed or 1 Super King-size bed and 1 Sofa bed or Double bed
                                  Size: 52 m²
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
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                                  Room facilities
                                    The Gwen, A Luxury Collection Hotel photos Room Deluxe Room
                                    Deluxe Room
                                    Size: 37 m²
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Private bathroom
                                    • — Less information+ More information
                                    Room facilities
                                      The Gwen, A Luxury Collection Hotel photos Room Executive Room
                                      Executive Room
                                      Bed type: Double beds
                                      Size: 41 m²
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                                      The Gwen, A Luxury Collection Hotel photos Exterior Hotel information
                                      Executive King Suite
                                      Bed type: 1 Single bed or King-size bed
                                      Check Prices
                                      • Air conditioning
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                                      Room facilities
                                        Executive Suite
                                        Bed type: King-size bed
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                                        Luxury Room
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                                        Luxury Suite
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                                        How to reach hotel

                                        hotel The Gwen, A Luxury Collection Hotel - Chicago Chicago location
                                        Show big map »

                                        Hotel Address:

                                        521 North Rush Street, Chicago, United States, 60611-3507

                                        Get directions
                                        City Center
                                        • Chicago
                                          1.6 km
                                        Airports
                                        Train Stations
                                        • Millenium Station
                                          900 m
                                        • Millennium Station
                                          900 m
                                        Underground stations
                                        • LaSalle "L" Station (Blue Line)
                                          1.9 km
                                        • Bus stop
                                          100 m
                                        Restaurants
                                        • The Purple Pig (cuisine: Contemporary, European)
                                          100 m
                                        • Joe's Seafood, Prime Steak & Stone Crab (cuisine: American)
                                          90 m
                                        Beaches
                                        • Ohio Street Beach
                                          1.0 km
                                        • Oak Street Beach
                                          1.3 km
                                        Hotel information
                                        • Check-in:
                                          from  3 pm
                                        • Check-out:
                                          until  12 pm
                                        • Year renovated:
                                          2006
                                        • Number of floors:
                                          17
                                        • Number of rooms:
                                          311

                                        The Gwen, A Luxury Collection Hotel Location

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                                        • Airports
                                        • Underground stations
                                        • Train stations
                                        • Parks
                                        • Tourist attractions
                                        • Museums
                                        • Convention centers
                                        • Stadiums
                                        • Food and meals
                                        • General

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                                        Route Planner
                                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                        What's nearby

                                        Popular areas

                                        • Michigan Avenue - 400 m

                                        Places of interest

                                        • Chicago Tribune Tower - 100 m
                                        • Wrigley Building - 200 m
                                        • Marina City - 400 m
                                        • Time Life Building - 400 m

                                        Shopping areas

                                        Amusement

                                        • Screenz - 400 m
                                        • Amf Bowl Marina City Lanes - 400 m

                                        Monuments and Landmarks

                                        Museums

                                        Universities, Institutes

                                        • Real Estate Education CO - 100 m
                                        • American College of Surgeons - 300 m

                                        Business areas

                                        Medical care and Hospitals

                                        • Northwestern Memorial Hospital - 400 m

                                        Casinos

                                        • Par-A-Dice Riverboat Casino - 300 m

                                        Public parking

                                        College Campuses

                                        Local attractions

                                        • Willis Tower - 1.6 km
                                          233 South Wacker Drive, Chicago
                                        • Navy Pier - 1.7 km
                                          600 E Grand Ave, Chicago
                                        • Grant Park - 1.6 km
                                          500 South Columbus Drive, Chicago
                                        • Monadnock Building - 1.5 km
                                          53 West Jackson Blvd, Chicago
                                        • Money Museum at the Federal Reserve Bank - 1.6 km
                                          230 South LaSalle St, Chicago

                                        Near the hotel

                                        • The Magnificent Mile - 100 m
                                          N Michigan Ave, Chicago
                                        • McCormick Freedom Project - 170 m
                                          435 North Michigan Avenue, Chicago
                                        • Michigan Avenue Bridge - 300 m
                                          Michigan Ave., Chicago
                                        • St. James Cathedral - 390 m
                                          65 East Huron Street, Chicago
                                        • Tribune Tower - 170 m
                                          435 N. Michigan Ave., Chicago
                                        • Wrigley Building - 220 m
                                          410 North Michigan Ave, Chicago
                                        • Richard H. Driehaus Museum - 320 m
                                          40 E. Erie St., Chicago

                                        Restaurants nearby

                                        • The Purple Pig - 100 m

                                          Address: 500 North Michigan Avenue
                                          Phone: (312) 464-1744

                                          77% likes this, based on 1527 reviews
                                          Cuisine: Contemporary, European
                                          Price Range: CAD 14 - CAD 21

                                        • Michael Jordan's steakhouse - 60 m

                                          Address: 505 N. Michigan Avenue
                                          Phone: (312) 321-8823

                                          69% likes this, based on 289 reviews
                                          Cuisine: American
                                          Price Range: CAD 38 - CAD 62

                                        • Grand Lux Cafe - 180 m

                                          Address: 600 N Michigan Ave
                                          Phone: 312-276-2500

                                          75% likes this, based on 960 reviews
                                          Cuisine: International, Eclectic
                                          Price Range: CAD 28 - CAD 39

                                        • Joe's Seafood, Prime Steak & Stone Crab - 90 m

                                          Address: 60 E Grand Ave
                                          Phone: 312-379-5637

                                          86% likes this, based on 1113 reviews
                                          Cuisine: American
                                          Price Range: CAD 53 - CAD 102

                                        • The Terrace Rooftop Bar - 60 m

                                          Address: 521 N Rush St
                                          Phone: 3123770979

                                          70% likes this, based on 58 reviews
                                          Cuisine: American
                                          Price Range: CAD 26 - CAD 37

                                        Hotel information
                                        • Check-in:
                                          from  3 pm
                                        • Check-out:
                                          until  12 pm
                                        • Year renovated:
                                          2006
                                        • Number of floors:
                                          17
                                        • Number of rooms:
                                          311
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                                        The Gwen, A Luxury Collection Hotel Reviews

                                        Guest reviews are submitted by our customers after their stay at The Gwen, A Luxury Collection Hotel

                                        Average guest rating

                                        8.8out of 10
                                        Superb
                                        Based on 54 reviews

                                        Rating by category:

                                        Rooms
                                        9.3
                                        Value
                                        8.7
                                        Service
                                        9.1
                                        Location
                                        9.9

                                        Guest reviews

                                        • Older travelers
                                          10.0

                                          The location was excellent as were all the service staff who were extremely friendly and helpful. Rooms were kept exceptionally clean.

                                        • Couple
                                          8.2

                                          great location

                                          very expensive room service. restaurant empty and very disappointing

                                        • Couple
                                          9.6

                                          My husband & I spent 8 nights at the hotel - it was very clean - a large variety of good quality toiletries were provided & re-filled - tea/coffee maker was provided with good choices of coffee & tea shots - friendly receptionests especially Ron - all our requests were met - easy access to Michigan Avenue - quick response when fetching our car from valet parking - free high speed wi-fi We loved the hotel & felt at home there, we recommend it to others

                                          - Valet parking is too expensive, costs 51 dollars a day, the close by self parking garage is also expensive costing 45 dollars a day

                                        • Older travelers
                                          7.4

                                          It was very conveniently located to shopping and restaurants.

                                          The hotel room smelled of mildew so that sleeping was difficult.

                                        • Couple
                                          8.8

                                          Bedding n cleanlinessprofessional staff

                                          Coffee maker did not work

                                        • Couple
                                          6.6

                                          Location Location Location.

                                          Some of the concerige wasn't very helpful. Like they turned they nose up at me and my wife because we was young and black. Sorry to say but all the other staff was very friendly.

                                        • Single
                                          8.8

                                          room is very big. bathroom is impressive.

                                          there should be coffee in the room.

                                        • Older travelers
                                          10.0

                                          Staff service level, quality of the rooms, facilities for customers.

                                        • Older travelers
                                          8.8

                                          Great location -- lots of restaurants and shopping nearby, just a block from the L, and the Loop is walking distance. Rooms are not huge and the decor is somewhat non-descript but well-appointed and very comfortable. The hotel was lively but floors were quiet. Nice terrace off the lobby. Well suited for business travelers.

                                          Thought it was a bit pricey for a weekend but the town was very busy while we were there and rooms were in very short supply.

                                        • Family with children
                                          9.6

                                          I felt the staff went out of their way to be helpful, polite, and very hospitable. The hotel is really beautiful and well-maintained.

                                        • Couple
                                          10.0

                                          I've stayed at several Conrad Hotels and they never dissappoint. The service, cleanliness, and value are always excellent. I will always check Conrad availability, when possible.

                                          Valet parking rate is $51 per night, which is a little ridiculous. I don't care what city it's in, that's way too high. $40 should be max.

                                        • Single
                                          9.2

                                          Room was of a high standard with modern decor and well maintained. Proximity to major attractions and shopping was ideal for stay.

                                        • Older travelers
                                          5.8

                                          Location, Clean place and nice interiors.

                                          The room that was assigned to us has an annoying vibrations and shaking sounds that kept coming all night long from bed side wall. When we slept on the pillow we felt a vibration through our heads coming from the wall and bed the frame kept making vibration sounds. This was very annoying and it kept us awake until 2:30 A.M. I called the reception and complained, they refused moving us to another room in a very firm language and they said that the only thing that could be done is to send an engineer to check it because hotel is full! The engineer arrived and was nice, however, he could not stop this vibration, and his solution was to pull the bed away from wall which stopped bed vibrations but the sound kept coming all night. It seemed that the sound came from an a/c machine that cools the floor corridor. We woke up late due to the bad night and requested late check out but the reception refused, after an argument with them they accepted with a very not friendly tone. To be fair the hotel in general was decent, clean and has a good location. However, staff did not address our problem properly and treated us in a very inconsiderate way. I will not go back to it again, however, if you are going make sure they do not give you a similar room, rooms that are beside floor service room or machines room. If it helps, our room number was 912.

                                        • Couple
                                          8.8

                                          Nice amenities. I/we have been staying at design-based boutique hotels quite a bit and the services/amenities of a larger near-luxury hotel stood out.

                                          My boyfriend told me to mention something about the lack of designated smoking areas.

                                        • Older travelers
                                          9.2

                                          great service. very clean room and comfortable bed. Neat little roof top terrace. Free drinking bottle water.

                                          Only one out of the three elevators was working. Expected a bit more for the price of the breakfast.

                                        How to reach hotel

                                        hotel The Gwen, A Luxury Collection Hotel - Chicago Chicago location
                                        Show big map »

                                        Hotel Address:

                                        521 North Rush Street, Chicago, United States, 60611-3507

                                        Get directions
                                        City Center
                                        • Chicago
                                          1.6 km
                                        Airports
                                        Train Stations
                                        • Millenium Station
                                          900 m
                                        • Millennium Station
                                          900 m
                                        Underground stations
                                        • LaSalle "L" Station (Blue Line)
                                          1.9 km
                                        • Bus stop
                                          100 m
                                        Restaurants
                                        • The Purple Pig (cuisine: Contemporary, European)
                                          100 m
                                        • Joe's Seafood, Prime Steak & Stone Crab (cuisine: American)
                                          90 m
                                        Beaches
                                        • Ohio Street Beach
                                          1.0 km
                                        • Oak Street Beach
                                          1.3 km
                                        Hotel information
                                        • Check-in:
                                          from  3 pm
                                        • Check-out:
                                          until  12 pm
                                        • Year renovated:
                                          2006
                                        • Number of floors:
                                          17
                                        • Number of rooms:
                                          311